About Me

My Background

Hello! I'm Lubomir Seman, a Technical Support and IT Support Specialist with a growing focus on automation and AI solutions. Following my tenure at Northvolt, I have embraced a strategic period of technical skill development, focusing particularly on Python programming for automation and exploring the capabilities of Large Language Models.

I am actively pursuing opportunities in IT Support or Advanced Technical Support roles where I can leverage my comprehensive technical knowledge, problem-solving capabilities, and customer service experience gained at SumUp, Teleperformance, and Northvolt. My commitment to continuous learning and adapting to emerging technologies positions me as a valuable asset to forward-thinking organizations seeking technical support professionals.

My expertise spans across platform security, user protection protocols, and technical troubleshooting methodologies. I've established a solid foundation in Python for automation, bash scripting, and web development fundamentals, with the goal of streamlining support workflows and creating more efficient processes. My interest in LLM fine-tuning represents my desire to leverage cutting-edge AI technology to solve real-world problems in technical support environments.

Skills & Goals

My Learning Journey

  • ✓ Python Fundamentals
  • ✓ HTML/CSS
  • ✓ Tailwind CSS
  • ✓ Bash Fundamentals
  • ▷ JavaScript
  • ▷ Django Framework
  • ▷ Data Analysis with Python

Future Goals

  • → Advanced Python automation for support workflows
  • → Training and fine-tuning Large Language Models (LLMs)
  • → Building automated data analysis tools
  • → Creating AI-powered customer support solutions

My Approach

I believe in taking a proactive approach to technical problem-solving, focusing not just on resolving immediate issues but on identifying root causes and implementing sustainable solutions. My philosophy is that the best technical support isn't just about fixing problems—it's about empowering users and enhancing systems to prevent issues from recurring.

I'm particularly enthusiastic about the intersection of traditional IT support and emerging AI technologies. As these fields continue to evolve, I see tremendous potential for creating more intelligent, responsive, and user-friendly support systems that can dramatically improve the technical experience for both users and support specialists.